Consulting Process…

I have found over the years that the general consulting process is:

Submit an email to tplunkett@excelprosolutions.com to discuss your project/problem. Please include the following:

• Description of the project/problem
• Your contact information including phone number & best time to reach
• If you have a work in progress or a sample spreadsheet of the problem to be solved, please attach it to the email.

• Estimate

  It is always my goal to respond within 24 hours.

  
  
• Obtain Customer Approval

  Upon obtaining your approval, I will proceed with the work. If at any time I feel the work will exceed the initial estimate, we will discuss and determine the desired approach moving forward.

• Development

  Most projects usually require several iterations and customer reviews to make sure all requirements are tested and met. As required, we will arrange for checkpoints throughout the development to be assured that your expectations are being met.

• Acceptance

  Upon successful completion and your acceptance of the solution, you will be billed.

  
  

Presently, I accept payment via standard check or via PayPal.